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Salesforce B2B Commerce B2B Commerce Administrator

Product Description

Exam Code:B2B Commerce Administrator

Exam Name:Salesforce Accredited B2B Commerce Administrator (WI20)

Q&A:256 Q&As

Updated: 02-21-2025

Number:

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Salesforce B2B Commerce Administrator Exam Guide

As a B2B Commerce administrator, you might be the system administrator for the org too. Depending on the maturity and complexity of the solution, acting as the B2B Commerce admin can be a full-time job.

Mainly, the admin works in Setup, managing permission sets and security settings, and the Commerce app, to ensure the storefronts are functioning according to the business requirements. There is also the task of managing settings for Digital Experience sites, as well as simple Experience Builder fixes and updates. You might be asked to create custom reports and dashboards, or validate that the correct integrations are connected to each store.

Target Audience

The Salesforce Accredited B2B Commerce Administrator program is designed for individuals who have experience with the B2B Product from an Administration perspective. this program encompasses the breadth of applications, the features and functions available to an end-user, and the configuration and management options available to an administrator across B2B Commerce.

Typical Job Roles

Project Manager

Consultant

Knowledge Acquired

The Salesforce Accredited B2B Commerce candidate has the experience, skills, knowledge, and ability to:

Manage a Salesforce Org from an administration standpoint

Articulate the basic concepts and advantages of B2B Commerce

Understand the typical needs of a client when implementing cloud based Storefronts for B2B Commerce

About the Exam

Course Outline

Task 1 –

Overview: What is Commerce Cloud—B2B Commerce?

Managed package installation & setup process

Admin: CC Admin, Anonymous Checkout, User Checkout, CSR Checkout, Account, Contacts, Users, Related Lists

Accounts & Pricing: Account

Groups and Price Lists

Products: Standard Products, Categories, Product Specs, Filters, and Product Relationships

Task 2–

Products: Aggregated, Bundle, Kit, and Dynamic Kit

Marketing and User Interface Configuration: Promotions, Menus, Featured/Spotlight Products, Page Sections, Page Labels, and Localization

Pricing Strategies: Tiered Pricing

Task 3 –

Pricing Strategies: Attribute Driven Commerce, Subscriptions, and Contract Pricing

Complex Configurations: Effective Accounts and Line Level Independence

Salesforce Accredited B2B Commerce Administrator Training Guide

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