How to Pass ITILFND_V4 Exam?

ITILFND_V4 exam is one for ITIL 4 Foundation level certification, which is so hot among those ITIL candidates. ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. To earn this certification, ITILFND_V4 exam related information and training questions are helpful in your preparation. 

ITIL 4 ITILFND_V4 Exam Format

ITILFND_V4 exam information can help you have a basic understanding of the test. 

ITILFND_V4 Training Questions

1.Which activity is part of the 'continual improvement' practice?

A. Identifying and logging opportunities

B. Delivering tactical and operational engagement with customers

C. Populating and maintaining the asset register

D. Providing a clear path for users to report issues, queries, and requests

Answer: A

2.Which competencies are required by the 'service level management' practice?

A. Problem investigation and resolution

B. Business analysis and commercial management

C. Incident analysis and prioritization

D. Balanced scorecard reviews and maturity assessment

Answer: B

3.Which practice uses techniques such as SWOT analysis, balanced scorecard reviews, and maturity assessments?

A. Incident management

B. Problem management

C. Continual improvement

D. Service request management

Answer: C

After reading and studying the above ITIL 4 ITILFND_V4 information and training questions full version, you can pass the test in the first attempt.