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Genesys Cloud Certified Professional GCP-GC-IMP Training Questions
By Examgood | May 18,2021 04:28 AM
Genesys Cloud Certified Professional-Implementation GCP-GC-IMP exam is one of three required tests for Genesys Cloud Certified Professional certification, which also requires you to pass Genesys Cloud Certified Professional-Contact Center Administration and Genesys Cloud Certified Professional-Reporting and Analytics exams. We have released the latest Genesys Cloud Certified Professional GCP-GC-IMP training questions, which are valuable for you to pass this GCP-GC-IMP exam.
Genesys Cloud Certified Professional GCP-GC-IMP Exam
Genesys GCP-GC-IMP exam is designed to assess your knowledge in the Genesys Cloud environment, which describes the components that need to be configured when creating a new contact center.
Number of questions: 50
Duration: 120 minutes
Passing score: 65%
Language: English
Type of exam: Multiple Choice, Multiple Select, True/ False, and Matching Questions
Genesys GCP-GC-IMP Exam Objectives
Genesys certification GCP-GC-IMP exam objectives cover the following details.
Overview of Genesys Cloud Platform
Overview of Genesys Cloud Contact Center
Identify the various levels of licensing
Introduction to Genesys Cloud Collaborate
Platform Overview
Accessing Genesys Cloud apps
Configurations of Genesys Cloud Collaborate
Overview of Configurations
Add a Location
Sites Overview and Configuration
Adding people to the Organization
About Groups
Setup Group Workspaces
Features and Configurations of Genesys Cloud Communicate
Features of Genesys Cloud Communicate
Genesys Cloud Telephony Overview
Describe Genesys Cloud Voice
Features of Edge
Edge Configuration
Describe Trunks in GenesysCloud
Overview of Phones
Learn Genesys GCP-GC-IMP Exam Training Questions
Genesys Cloud Certified Professional GCP-GC-IMP exam training questions contain 50 Q&As, which are your best preparation material. Share some Genesys certification GCP-GC-IMP exam training questions and answers below.
1.What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)
A. Blackberry OS
B. IOS
C. Windows 10 mobile
D. EOS
E. Android
Answer: BE
2.What are the ways that you can place a call through Genesys Cloud? (Choose two.)
A. Use the built-in Dialpad.
B. Use the Make Call button.
C. Use the Call History.
D. Use the .NET Client.
Answer: AC
3.Which architectural approach is used to develop a single application as a suite of small services?
A. Monolithic Architecture
B. Microservices Architecture
C. Genesys Cloud Salesforce Architecture
D. Single Core Architecture
Answer: B
4.Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?
A. Public Interface Services
B. Core Services
C. Communication Services
D. Application Services
Answer: B
5.You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?
A. Add meaningful tags to the document.
B. Add a priority of “high” to this document.
C. Make sure you name the document in a way that is easy to search for.
D. Number the documents in such a way that this one appears at the top of the list.
Answer: A
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